The Digital Sales Assistant automates customer follow-up. The system frees the sales professional to focus on the best prospects while an automated system fulfills information request for longshot leads. Designed for use by mobile sales forces and field service workers, the JotMobile DSA Client for Palm application provides a mobile client that can be used on a variety of Palm Powered PDAs and Smartphones, as well as a browser interface. The client has screens for rapidly recording a contact's critical information. The specialized keyboard has keys for "@" and ".com" to speed the entry of all-important email addresses. The message page allows you to schedule the delivery of pre-defined information messages right on the spot. No further actions required by you for low probability leads! The DSA will provide exact delivery of the information you promised when you promised it. The ball is in your prospect's court, while you focus on your best customers and leads.